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Fed up with corporate communications

Editor: I’m sitting here still roaring mad over the daily increasing insanity big business is forcing on their long-suffering, profit-serving customers.

Editor:

I’m sitting here still roaring mad over the daily increasing insanity big business is forcing on their long-suffering, profit-serving customers.

My great offence against our wealth-creating foreign investors was that I wanted to order a tanker to come and fill up my gas tank with more than a thousand bucks worth of farm gas, as I’ve been doing for more than 30 years.

For all these years I just picked up the phone, ordered the gas, the tanker came, I got the bill, paid it and that was it.

Not any more!

The only thing in the phone book is a 1-800 number, where you listen to a canned voice to push button one for service in English.

Then comes another canned voice giving you five options, neither of which fits the ordering of bulk gas, but about credit cards and points and other garbage.

In desperation you push one of the numbers and you get five more options of irrelevant nonsense, but nothing on how you can order anything.

After a while I got fed up, pushed one of the numbers and waited … and waited … and waited.

Another charming, canned voice came on, apologizing for the delay, offering website options on how to order credit cards and other junk every 30 seconds.

I sat there for more than a half hour, listening to that repeated nonsense, getting madder and madder each time.

Finally a very nice live operator came on and we started sorting things out.

Of course, he had no idea what I was talking about and didn’t know where Williams Lake was, so I had to explain it.

Eventually he gave me the number of the local agency, which seems to be operating in secret.

All this frustrating agony brings up the question of what do the modern executives of these corporate politbureaus do to earn their multi-million dollar salaries, taken from the sucker public’s pockets, as forms of taxation without representation?

What do they have for brains these days, and where do they wear them?

Ed Deak

Big Lake



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